Privacy Policy
1. Introduction
Farsight Wongy (operated by Danny Wong) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use this website or book a session.
By using this website or booking a session, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number provided via the contact form or booking system.
- Booking information — session type, date, time and any details you provide when making a booking via Cal.com.
- Session information — details you voluntarily share before or during a reading or healing session.
- Communication records — emails or messages sent to us via the contact form.
- Website usage data — anonymised analytics data such as pages visited and time on site (if analytics are enabled).
3. How We Use Your Information
Your personal information is used only for the following purposes:
- To process and confirm bookings.
- To communicate with you regarding your session.
- To deliver the service you have booked.
- To respond to enquiries submitted via the contact form.
- To send booking reminders and confirmation emails.
- To comply with any legal obligations.
We do not use your personal information for marketing purposes without your explicit consent.
4. Sensitive Information
By the nature of spiritual readings and healing, clients may share sensitive personal information including matters relating to health, relationships, grief and personal circumstances. This information is:
- Held in strict confidence.
- Never shared with third parties without your explicit consent.
- Used only for the purpose of delivering your session.
- Not stored permanently beyond what is necessary for service delivery.
5. Third Party Services
This website uses the following third party services, each with their own privacy policies:
- Cal.com — used for booking management. Cal.com Privacy Policy →
- Formspree — used to receive contact form submissions. Formspree Privacy Policy →
- Netlify — used to host this website. Netlify Privacy Policy →
6. Data Sharing
We do not sell, trade or rent your personal information to third parties. We will only share your information in the following limited circumstances:
- With service providers necessary to operate the website (Cal.com, Formspree, Netlify) as described above.
- When required by law or to comply with a legal process.
- To protect the rights, property or safety of Farsight Wongy or others.
7. Data Retention
We retain your personal information only for as long as necessary to deliver the service and comply with legal obligations. Contact form submissions and booking records are kept for a reasonable period for administrative purposes and then deleted.
8. Your Rights
Under Australian Privacy Law and the Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where applicable.
- Withdraw consent for us to hold or use your information.
9. Cookies
This website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect some website functionality.
10. Security
We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure. This website is served over HTTPS and hosted on Netlify's secure infrastructure. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of this website following any changes constitutes acceptance of the updated policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us via the contact page.